1. Legal Entity
The business known as “VSC Media” and trading from the website vscmedia.com is the company VSC Media International OÜ, registered in the Republic of Estonia, company number 16514050. This company permamently replaced the earlier corporate structure, VSC Creative Limited, and assumed its place in all its dealings, contracts and ownerships from 1 August 2022.
2. Definitions
“Services” means any work or service provided in exchange for valid consideration, including but not limited to consultancy, research, advice in written or vocal form, planning, design, prototyping, or development of software, under any contract with VSC Media, whether agreed informally in communication or by reference to a formal contract agreement. No part of the Services should be considered, or relied upon, as legal advice equivalent to that provided by an authorised legal professional.
“Agreement” means any legally binding contract within the jurisdiction where the Agreement takes place, for which the consideration provided by VSC Media is its Services. An Agreement may be made in the course of communications in which a consensus emerges that an exchange of consideration is to take place, or by virtue of a codified contractual document. No other document can vary these terms unless explicitly agreed in written form by mutual consent. In the case of any ambiguity, the prevailing interpretation shall be the one that accords best with these terms.
“Client” means any party to an Agreement with VSC Media who is knowingly in receipt of, or intending to receive, the Services provided by VSC Media.
3. Locale and Jurisdiction
Unless agreed to the contrary in a document that explicitly supersedes this one, or as required by local law, all transactions with VSC Media shall be governed by the laws of the Republic of Estonia and the European Union, and subject to the jurisdiction of the Courts of the Republic of Estonia, to the extent permitted by applicable law in the Client’s jurisdiction.
4. Renewals and Support
Unless agreed otherwise in writing, it shall be the sole responsibility of the Client to renew any subscriptions, domain name registrations, licences, or other ongoing contractual arrangements made with third-party contractors for the benefit of the Client. Where such arrangements have been made by VSC Media, relevant authentication and registration details shall be provided by VSC Media to the Client or their nominated representative(s) upon request. Failure by the Client to request such details shall not give rise to liability for VSC Media.
Where VSC Media provides hosting or related services directly, the Client accepts that any failure to pay renewal fees by the due date may result in suspension or termination of service, and VSC Media shall not be liable for any downtime, data loss, or other consequences arising from such non-payment.
After the Services have been provided, there shall be no presumption of ongoing support or assistance from VSC Media. Any long-term support must be explicitly included in the Agreement, or an additional Agreement created. Preparation of handover materials, templates, master design documents or other related items is not included unless specifically listed in the Agreement.
5. Cancellation and Completion
Once work to provide the Services has begun, the Client shall be liable to cover the cost of any work carried out, even if the Services have not yet been delivered in a finished state. Such costs shall be assessed at VSC Media’s reasonable discretion, based on time actually spent and costs incurred.
Where a quotation has been provided, the Client shall be liable for payment of the quoted amount if the Services are substantially complete, even if the Agreement is cancelled before total completion.
If circumstances change by reason of Force Majeure (including but not limited to political instability, public health crisis, natural disaster, warfare or terrorism), the Client will remain liable for any completed work not yet paid for, to the extent permitted by law.
6. Payment Terms
Unless agreed otherwise in writing, payment is to be made within ten (10) business days of receipt of an invoice. Business days are defined as Monday–Friday excluding public holidays in the country where the Client is primarily located or registered.
Payment shall be made by bank transfer to the account details provided on the invoice unless another method is expressly agreed. Payments are not considered made until funds have cleared into the designated account.
7. Intellectual Property
VSC Media shall retain all intellectual property rights in any original works created as part of the Services until payment is made for that part of the Services, or until written transfer of such rights is provided by VSC Media. Until payment is made in full, the Client is granted only a temporary, non-exclusive licence to use deliverables for internal evaluation purposes.
Ownership of intellectual property in original works made as part of the Services excludes any pre-existing rights (copyrights, trademarks or patents) owned by the Client.
8. Availability
The Client accepts that outside of normal business hours (09:00–17:00, United Kingdom time), rapid e-mail or telephone contact may not be available. VSC Media is a network of professionals with competing responsibilities. VSC Media accepts no liability if a particular individual is temporarily unavailable, provided the Client has been informed in advance.
9. Confidentiality and Data
VSC Media undertakes not to disclose private communications, arrangements or other details retained for the purposes of providing the Services without prior written consent from the Client, except as required by law.
However, unless agreed otherwise, VSC Media may state publicly:
- that it has undertaken a contract for a Client;
- the Client’s name;
- details already made public by the Client; and
- the contributions of VSC Media and its personnel, subject to any non-disclosure agreements.
The Client acknowledges that communications with VSC Media may be archived for as long as reasonably necessary for business or legal purposes, subject to applicable data protection law.
The Client agrees that VSC Media may share business information relevant to the Services with subcontractors or service providers deemed operationally necessary, subject to appropriate safeguards.
Both parties shall use reasonable care to maintain data security, including use of strong passwords and current encryption standards. VSC Media shall not be liable if the Client uses inadequate security measures (e.g. weak passwords) that result in compromise.
10. Disputes and Resolution
Unless agreed otherwise in writing, in the event of a dispute the Client and VSC Media shall seek mediation in the first instance. Only once mediation has been exhausted may either party pursue further legal remedies. The mediator shall be jointly nominated by the Client and VSC Media.
Jurisdiction for any proceedings shall be the courts of the Republic of Estonia, to the extent permitted by applicable law.
Document last modified: 8 Sep 2025